FAQ

  • When will my retail order arrive?

    We roast each order on-demand to ensure your coffee is as fresh as possible. Once you place your order, we will roast it within 24 business hours. If you choose local pick-up, we'll let you know as soon as your coffee is ready. For local delivery, we aim to bring it to you within 1-2 business days after roasting. For shipping, delivery usually takes 1-7 days depending on your location. We'll send you an email confirmation once your order is processed, so you’ll always know what's happening with your coffee

  • Do you offer wholesale ordering?

    Certainly. Wholesale is at the heart of Try-Me Coffee. With 99 years of experience, we proudly supply delicious coffee to restaurants, coffee shops, and businesses. We accept wholesale orders starting at a minimum of 5 pounds. For further details, please reach out via our contact form or via phone at 504-945-4314. We would be delighted to assist you.

  • How much does delivery cost for retail orders?

    We offer different options to ensure affordability. 

    Delivery Options

    • Free Pickup at Try-Me Coffee.
      Visit us in the Bywater at 1014 France St., Monday - Friday, 10am-4pm to pick up your order.
    • Complimentary Delivery in our Neighborhood.
      We deliver at no-cost to the 70117 zip code.
    • Complimentary delivery in New Orleans area on orders of $60. Check eligibility at checkout.
    • Affordable Shipping.
      We calculate the lowest shipping rates at checkout to ensure fair pricing without markup.

  • How do I submit a special request for my coffee beans?

    If you have a specific grind or blend preference, please let us know. We offer various grind options and are happy to customize your order. To add a request, go to the cart section in the top right corner, and you’ll find a special requests section at the bottom. Kindly note, once you move to the checkout screen, the special requests section will no longer be visible, so please add your request while in the cart.

  • Can I change or cancel my order after it's been placed?

    At Try-Me, we take pride in our roast-to-order service. Once your order is submitted, the roasting begins, and we are unable to cancel or modify the order.

  • Do you accept returns?

    Because we roast your beans to order, we regretfully cannot accept returns. We understand that discovering your ideal coffee flavor is a journey, and we will be offering a Coffee Discovery Box soon.

  • Are you a coffee shop?

    We are a coffee roaster, but not a coffee shop. For 99 years, we have provided coffee to iconic restaurants and coffee shops in New Orleans and beyond. We'd be delighted to recommend a place where you can enjoy a cup of Try-Me Coffee. Just fill out our contact form with your location, and we will provide a recommendation.