FAQ

  • Where can I purchase Try-Me Coffee?

    To enjoy Try-Me Coffee, order directly online from our community roaster or visit one of the coffee shops and restaurants we roast for. We’ve roasted in the same spot in the Bywater for a century, where neighbors still stop by for their beans. These days, we also ship nationwide, but we stay true to our roots: no mass production, no grocery store shelves, just coffee through the New Orleans community.

  • How is your coffee so affordable for such exceptional quality?

    Our coffee is priced between $10-$14 per pound for personal orders, which is an incredible value for our quality and craftsmanship. You will typically pay much more at the grocery store for mass-produced coffee sold in bags less than a full pound. So how do we do it? As a heritage roaster with 100 years of experience, we’ve maintained high-quality equipment that helps keep our operating costs low. But it’s also a deliberate choice. As a wholesale roaster, we want to keep smaller orders affordable for our community. It’s a commitment to making great coffee accessible to everyone we serve. Learn more about Try-Me Coffee's full pounds at fair prices.

  • Do I have to preorder online?

    Yes. We roast your coffee to order because we want you to have it at its best: fresh, aromatic, and full of flavor. Still, we know folks appreciate convenience. We always keep a pound of our customer favorites on hand to purchase: Premium Colombian Blend and French Roast Colombian Blend, both ground and ready for a typical drip coffee maker. These are freshly roasted each week.

    For everything else, place your order by noon, Monday through Friday, and we’ll have it ready the same day. Explore our First-Time Ordering Guide to learn more about our ordering process (we do things differently, but it's simple, we promise).

  • What does roast-to-order mean?

    At Try-Me Coffee, your coffee isn’t sitting on a shelf—it’s roasted just for you. Place your order by 12pm, Monday through Friday, and we will roast it that same day. All orders are ready within 24 business hours or less—often sooner. To purchase a bag of Try-Me Coffee, please order online.

  • How much does delivery cost for personal orders?

    We offer different options to ensure affordability. 

    Delivery Options

    • Free Pickup at Try-Me Coffee.
      Visit us in the Bywater at 1014 France St. Monday–Thursday, 9:30am–4pm and
      Friday, 9:30am–3pm
    • Complimentary Local Delivery
      To Our Neighbors: We offer free daily delivery (M-F) on all orders to 70117 & 70032 zip codes. Simply enter your address at checkout, and the free delivery option will appear.
      Throughout Orleans & Jefferson Parishes: To celebrate our 100th anniversary, enjoy FREE local delivery on all orders through Dec 31, 2025. Orders arrive within 1–3 business days. Simply enter your address at checkout to confirm eligibility or check our delivery route here.
    • Affordable Shipping.
      We calculate the lowest shipping rates at checkout to ensure fair pricing without markup.

    Learn more about our delivery and pickup policies here.

  • Can you tell me what the grind options mean?

    We offer the following grind options:

    • Whole Bean: Best for those who prefer to grind fresh at home.
    • Drip Grind: A medium grind, ideal for traditional coffee makers.
    • Coarse Grind: Perfect for French press or cold brew.

    We also offer various other grind types and are happy to accommodate specific requests. Simply leave a note in the shopping cart section.

  • Are your coffee bags sustainable?

    Yes! Our bags are biodegradable, designed to return to the earth that gives us our coffee beans. First, remove the tin tie and label (it peels off easily), then toss it in your compost pile. At Try-Me Coffee, sustainability means caring for where we live in the Ninth Ward, a neighborhood shaped by environmental challenges like flooding and climate change. Learn more about our sustainability efforts here.

  • Do you offer Try-Me Coffee gift cards?

    Yes! You can purchase a gift card here. All gift cards are sent by email for quick and easy delivery. If you'd like to email it directly to someone, just check "I want to send this as a gift," add a message, and schedule the email delivery date. You'll also get a receipt for your records. Need help choosing an amount? We've included a guide in the gift card product description.

  • Do you offer wholesale ordering?

    Certainly. We are first and foremost a wholesale coffee roaster. With 100 years of experience, we proudly supply delicious coffee to restaurants, coffee shops, and businesses that resell coffee. For further details, please reach out via our contact form or via phone at 504-945-4314.

  • How do I submit a special request for my coffee beans?

    To add a request, go to the cart section in the top right corner, and you’ll find a special requests section at the bottom. Kindly note, once you move to the checkout screen, the special requests section will no longer be visible, so please add your request while in the cart.

  • Can I change or cancel my order after it's been placed?

    At Try-Me Coffee, we take pride in our roast-to-order service. Once your order is submitted, the roasting begins, and we are unable to cancel or modify the order.

  • Do you accept returns?

    Because we roast your beans to order, we regretfully cannot accept returns. We understand that finding your favorite coffee is a journey, and we offer a Century Sampler to aid your quest. It includes four carefully chosen coffees, each with its own story connected to the rich history of coffee. Find out more here.

  • Are you a coffee shop?

    We are a coffee roaster, but not a coffee shop. For 100 years, we have roasted coffee for iconic restaurants and coffee shops in New Orleans and beyond. We would be delighted to recommend a place where you can enjoy a cup of Try-Me Coffee. Just fill out our contact form with your location, and we will provide a recommendation.

  • Do you donate to charity events or fundraisers?

    As a community-run business, we’re proud to give back. We’re best suited to contribute items for silent auctions, and we especially love supporting local schools. If you’re organizing an event, please fill out our contact form with a few details.