Try-Me Coffee Wholesale FAQs

Below, you’ll find answers to common questions about our wholesale program.

Our program is designed for coffee shops and restaurants who purchase beans in bulk. If you are ordering in smaller quantities or for personal use, please visit our Retail FAQs. Retail orders can be placed anytime, day or night.

Still need assistance? We are always glad to help. Please contact us.

Program Overview

What is the Try-Me Coffee Wholesale Program?

Our wholesale program serves restaurants and coffee shops with exceptional coffee roasted in a historic New Orleans roaster. Our craft has been passed down through generations of skilled artisans. The result is a distinctive, full-flavored cup that has found its way into coffee shops, restaurants, and homes for 100 years.

Through our wholesale program, partners can order:

• Bulk whole-bean coffee and espresso packaged in 5-pound bags
• Fractional packs that are pre-ground and precisely measured for commercial drip machines, ensuring a consistent pot every time.

All coffee is roasted to order at our Bywater roaster, bringing freshness and craftsmanship directly to your business.

Who is the wholesale program for?

Our wholesale program is for restaurants and coffee shops seeking coffee and espresso that captivate the senses and keep guests returning.

On a practical level, this is a bulk coffee program designed for businesses that brew and resell coffee in higher volumes. To access wholesale pricing, partners must hold a valid reseller certificate and purchase coffee in quantities above standard retail levels (minimum 20 lbs per order).

For those looking to enjoy our coffee in smaller quantities, our retail site offers exceptional selections for purchase.

How do I qualify for a wholesale account?

To participate in our wholesale program, you must first complete an application and hold a reseller certificate that permits the purchase of coffee for resale.

If you are still in the process of obtaining one as you launch your business, that is perfectly fine. You may begin your application while finalizing your paperwork and schedule a complimentary consultation with our team to discuss your coffee needs.

Once approved, you will receive access to our wholesale portal, where you can place orders anytime through your approved account.

What are your order minimums?

Our wholesale coffees are available in:

5 lb whole bean bulk bags
10 lb pre-ground frac pack cases

Our wholesale minimum is 20 lb per order, and you’re welcome to mix and match bags/cases to reach that total. For most coffee shops and restaurants, this is a modest minimum that supports a consistent supply while allowing us to offer strong wholesale pricing.

If you prefer smaller quantities for sampling, our retail shop offers roasts in 1 lb bags and does not require an account.

To keep the program flexible, there are no monthly minimums. From time to time, we will review portal activity and reach out if it has been a while between orders.

Do you offer tastings or samples?

We offer complimentary consultations to help partners select coffees to suit their menu and foster connections with their community. To schedule a consult, please fill out our wholesale application form.

Rather than hosting formal tastings, we encourage partners to experience our coffees on their own equipment. Every coffee shop and kitchen brews differently, and dialing in coffee on your own machines provides the most accurate sense of how it will perform day to day.

For sampling, small one-pound bags are available to purchase through our retail shop, allowing you to experiment with brew ratios and preparation methods.

For those still learning about coffee, we also offer the Century Sampler, a curated bundle of coffees that showcases different styles. It provides a thoughtful introduction to a range of flavors.

What coffees are available for wholesale?

Our wholesale menu is curated to include both everyday favorites and distinctive and seasonal offerings.

Partners will find:

House blends that please a wide range of guests.
Espresso roasts crafted for balance in milk drinks and straight shots.
Coffees ideal for cold brew, known for their smooth, bold profile.
Single-origin coffees with distinct character and taste profiles.
Coffee & Chicory, honoring a deep-rooted Louisiana tradition.
Fractional packs, pre-measured for consistent brewing in high-volume kitchens.

Every coffee is roasted by hand in our Bywater roaster.

Account & Ordering

How do I log into my wholesale account?

Once approved, your wholesale account is tied to your email address, giving you access to exclusive wholesale pricing and the ability to place orders anytime.

You can access your account in three convenient ways:

Mobile: tap the menu icon in upper lower-left corner (the three-line hamburger icon), and then “login” at the very bottom.
Desktop: click the account icon in the upper-right corner
Dedicated link: use the login link provided in your approval email or in our wholesale menu

What payment methods do you accept?

All wholesale orders are placed through our website and paid at checkout. We accept major credit cards and standard online payment methods, processed securely through Shopify.

Do you offer net terms or payment by check?

For partners placing high-volume, recurring monthly orders, we are happy to discuss a contract with alternative payment arrangements.

Before establishing a contract account, we ask that new partners place consistent orders for at least three months. After that, we would be delighted to continue the conversation and explore a tailored arrangement.

Can I see my past orders?

Yes. Your account dashboard stores previous orders so you may easily reorder your regular coffees.

I can't see wholesale pricing.

Wholesale pricing only appears when you are logged in with your approved wholesale email address. You may apply for an account here. If you are logged in and still cannot see pricing, please contact us, and we will gladly assist.

Shipping & Delivery

Where do you ship and how much does it cost?

We ship wholesale orders throughout the United States, partnering with trusted carriers for reliable delivery. Shipping costs are based on volume and quantities, and our logistics partners help secure the most economical rates. All shipping options and rates are displayed at checkout before completing your purchase.

Do you offer local delivery or pickup?

For businesses in the Greater New Orleans area, we offer complimentary wholesale delivery every Wednesday. To be included in the route, please place your order by Sunday.

If you need coffee sooner, you are always welcome to pick up your order at our Bywater roaster at 1014 France Street., New Orleans, LA 70117. Pickup hours are Monday through Friday, from 9:30 AM to 3:30 PM CST.

How quickly does coffee ship?

We roast coffee Monday through Friday, and orders are typically roasted and shipped within 0–3 business days. Once your order enters our roasting queue, you will receive a shipping confirmation email so you can track its progress. If you are picking up your order at our roaster, we will send you an additional email as soon as it's ready for pick-up.

How fresh is the coffee when it arrives?

Very fresh. Each order is roasted shortly before leaving our roaster. However, coffee is rarely at its peak immediately after roasting. As the beans rest, gases slowly release, and the flavors deepen and open. For best results, we recommend allowing:

Drip coffee: allow to rest for about 2-4 days
Espresso: allow to rest 4-7 days

Can I change my order after placing it?

Orders move quickly into our roasting queue. If a change is needed, reply to your order confirmation email as soon as possible and we will do our best to accommodate the request.

Product Questions

What is the difference between fractional packs and bulk bags?

Fractional packs are pre-ground, pre-measured portions designed for commercial drip machines. They ensure consistent brewing and are especially helpful in busy restaurants where several staff members prepare coffee throughout the day.

Bulk bags contain whole-bean coffee packaged in five-pound bags. These are typically preferred by cafés and coffee shops that grind coffee in-house and want full control over grind size for espresso, drip brewing, or cold brew.

Do you offer custom grinds for wholesale orders?

Outside of fractional packs and Coffee & Chicory, we offer wholesale coffee exclusively as whole beans. We believe that grinding coffee on-site allows you to dial in the grind precisely for your equipment, ensuring the best possible cup.

If you have a unique situation where grinding in-house is not possible, we are happy to discuss this during your complimentary consultation.

How is your coffee roasted?

Our coffee is roasted by hand and by eye.

We use vintage machines, carefully maintained through four generations of ownership. Our staff has spent decades mastering their craft, listening for the first crack of the beans and watching their color deepen, the signal that a roast has reached its perfect moment. Nearby, a century-old mixer blends coffee and chicory just as it did when we were founded in 1925.

In a world where many roasting machines are programmed by algorithms and monitored by screens, our approach remains simpler:

“We look at the bean, not the screen.”

It’s a philosophy that we believe makes the difference in every cup.